Hospice & Palliative Care of Greensboro

2500 Summit Avenue

Greensboro, NC, 27405

(336) 621-2500

Hospice and Palliative Care of Greensboro enhances quality of life by providing expert interdisciplinary care, consultation, support, and education for those affected by serious illness, death, or grief.

Celebrating life since 1980, Hospice and Palliative Care of Greensboro (HPCG), a non-profit organization, supports people in the Greater Greensboro area and enables them to live fully, with comfort and dignity, to the end of life.  HPCG provides physical, emotional and spiritual support for people faced with a life-limiting illness as well as their caregivers and families.

“If only we had called you sooner…..” is a comment we often hear from families who have been served by HPCG. We have a team of skilled professionals and volunteers to serve HPCG patients and their families, whether in the comfort of their own homes, in assisted living centers, in skilled nursing facilities, hospitals or at Beacon Place, our on-campus hospice home.

There are many reasons to call HPCG. Become a volunteer. Request a speaker. Join a grief support group. Make a contribution. Ask questions.  For more information please call (336) 621-2500. To make a referral, please call (336) 621-7575.

Hospice Care

HPCG offers in-home hospice care wherever you call home. We serve patients in their private residences, in assisted-living residences, or in long-term-care facilities. HPCG patients and their families are usually in the midst of a difficult journey. We have a team of professionals and volunteers to support the numerous patient and family needs. Our HPCG team includes:

  • Nurses
  • Nurse Technicians
  • Physicians
  • Medical Social Workers
  • Volunteers
  • Chaplains & Grief Counselors
  • Dieticians
  • Physical Therapists
  • Occupational Therapists
  • Speech Therapists

Assisted-living or long-term-care facility-based hospice care: Our HPCG team works closely with facility staff members to serve residents with a life-limiting illness, and who have been referred to HPCG. HPCG also works with the families of facility residents.

Wherever an HPCG patient resides, they receive the same compassionate care and support, including:

  • Expert pain and symptom management
  • Medicine related to the life-limiting illness
  • Medical equipment and supplies related to the life-limiting illness
  • 24 hr/7 days a week, on-call nursing assistance
  • Spiritual care
  • Volunteer support
  • Help with advanced directives (health care power of attorney and living will)
  • Counseling for HPCG patient and family members
  • Grief counseling for children and adults
  • Nursing and social work consultation for out-of-town family members by phone or email

Where does HPCG offer palliative care?

HPCG’s palliative care program is offered in long-term care settings and assisted-living communities throughout Greensboro and surrounding areas. A medical order is required to initiate a consult. Call 336.621.7575 for further information.

Is palliative care the same as hospice care?

Both hospice and palliative care focus on the whole person and emphasizes treating symptoms to keep the patient comfortable. Palliative care can be initiated at any time during an illness, preferably at the time of diagnosis, allowing the team to address important needs from the start throughout the course of the illness. Hospice is offered when it seems that the illness has taken a “natural course” and death would result in six months or less.

Palliative care can be utilized for residents who meet hospice criteria, but are ineligible while using Medicare for room and board. HPCG’s palliative care services can answer questions about hospice care or make a referral if appropriate.

Who is on the HPCG team?

HPCG’s palliative care team includes a nurse practitioner and a physician, who are both board-certified/eligible in hospice and palliative care. Residents and families are offered time, expertise and support by our staff.

Who can benefit from palliative care?

  • Patients with life-limiting illnesses:
    • Cancer, chronic obstructive pulmonary disease (COPD), congestive heart failure (CHF), kidney disease, liver disease, dementia, HIV/AIDS, stroke, persistent coma and many others.
  • Patients with uncontrolled physical symptoms:
    • Pain, dyspnea, nausea, vomiting, coughing, delirium, insomnia, anxiety, agitation and severe dysphagia.
  • Patients or families wishing to discuss advanced care planning:
    • Goals of care discussions, comfort-directed therapy and review of advance directives.

How are palliative care services covered?

The only services that are billed for under the palliative care program are those of the nurse practitioner and physician. Private insurance normally covers these services. As with any provider, actual coverage may vary from one company to another. Patients may already have Medicare Part B coverage, which covers visits; therefore, services such as physical therapy or home health care may be received simultaneously with palliative care services.

Thank you for taking the time to familiarize yourself with palliative care. Our goal is not to cure necessarily, but to care always.

Beacon Place is a 14-bed, home-like hospice facility that serves patients with a prognosis of two to four weeks or less. It offers private rooms with the necessary medical services and clinical staff to provide comfort care. Beacon Place is operated by Hospice and Palliative Care of Greensboro (HPCG) and staffed 24 hours a day with nurses and hospice aids. HPCG’s interdisciplinary team includes chaplains, bereavement counselors, physicians, social workers, hospice aides, nurses and volunteers.

Two Levels of Care as Defined by the Medicare Hospice Benefit:

1. General in-patient (GIP) level of care is offered rather than hospitalization.
a. Short-term stay at Beacon Place is anticipated.
b. Patient needs intense pain control and other symptom management.
c. Patient room and board is covered by Medicare/ Medicaid and most private insurance at this level.
2. Routine level of care/room and board.
a. Patient care needs do not meet GIP criteria, but will benefit from 24/7 care.
b. There is no reimbursement for room and board at routine level of care under Medicare/Medicaid or many private insurance plans; therefore, patients incur charges for daily room and board.
The level of care for patients is based on Medicare guidelines. If you have questions about Beacon Place charges contact a HPCG case manager or social worker. Each patient room is individually decorated and includes a door that opens to a private patio overlooking the gardens.

Financial Costs

Care at Beacon Place is a covered benefit under most insurance plans, Medicare and Medicaid. Thanks to generous community support and our nonprofit mission, no one is denied services due to an inability to pay.

Frequently Asked Questions:

Who is eligible for admission to Beacon Place?
Any person with a prognosis of two to four weeks, and who is seeking hospice care. Admission to Beacon Place does require a physician’s order.
Does Beacon Place only admit adults?
Typically, Beacon Place patients are adults, but our rooms and beds can be easily modified to serve Kids Path patients from birth to 18 years of age.
What are the visiting hours at Beacon Place?
Beacon Place has unrestricted visiting hours, and we encourage family and friends to remain involved with the patient’s care.
Who should you ask if you have questions about referrals or admissions to Beacon Place?
If you are a HPCG patient, please ask your social worker. If you are not a HPCG patient, call our Referral Center at 336.621.7575
How can individuals and families get more involved with HPCG?
You can become a volunteer or make a donation.